Member Support

2024 Summer Edition

As we gear up for vacation season, it's time to make sure your money stays on "holiday" too—far away from the grasp of fraudsters! At Synergy Credit Union, we're committed to keeping your financial security a top priority, even when you're enjoying some well-deserved R&R.

Fraudsters often see vacations as their own "getaway" to sneak into your finances. They exploit vulnerabilities like unsecured Wi-Fi and unfamiliar settings. That's why I urge you to stay vigilant and leverage Synergy's digital banking solutions, crafted to keep your finances safe wherever your travels take you.

Our digital banking platform offers robust security features, including multi-factor authentication, real-time transaction monitoring, and encrypted communications. These tools provide peace of mind, allowing you to manage your finances securely from anywhere in the world, 24/7.

Whether you're lounging on a beach or exploring new destinations, Synergy's digital banking lets you:

• Access your accounts conveniently from your smartphone or laptop.
• Deposit checks remotely with our mobile app.
• Monitor your transactions closely to detect any unauthorized activity early.
• Set up security and account alerts to receive notifications about account activity.

Your security is our priority at Synergy Credit Union. We're committed to providing you with the tools and resources needed to protect your financial well-being.

If you have any questions or need assistance with our digital banking services, feel free to contact our Member Contact Centre at 1-866-825-3301. Let’s ensure a safe and enjoyable vacation season for you and your loved ones.

Warm regards,

Glenn Stang | CEO, Synergy Credit Union