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Synergy CU named one of Saskatchewan's Top Employers for the 8th consecutive year!
Check us out on The Career Directory!
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Knowing Our Members
Commitment to Our Communities
Credit Union Principles
Member Service Focus
Professional Development
Culture of Empowerment
Diversity and Inclusion
Equality
Accessibility
Commitment to Truth and Reconciliation
Member Service Focus
Professional Development
Culture of Empowerment
Diversity and Inclusion
Equality
Accessibility
Commitment to Truth and Reconciliation
Some of the perks we provide
As an employer, our culture, environment, and strategy put people first. We’re proud to have created a great place to work, learn, and grow a career. You can expect us to provide a safe, healthy, and flexible workplace. This includes profit sharing, competitive compensation, above-average benefits, participation in the Global Corporate Challenge, virtual health care, development & mentoring, and training, including Truth and Reconciliation, bias, and anti-money laundering.
Discover New Horizons: Exciting Career Opportunities
The Synergy Experience – what is it exactly? Just ask our employees. Their dedication to our customers (members) and each other has created an incredible place to work. We’re local, we offer personalized and competitive products & services. We are proud to be a part of a local and community focus and are seeking a Risk & Compliance Analyst to help us continue our rich tradition of serving our community – since 1943!
What does a Risk & Compliance Analyst do?
You’re great at…
Critical thinking, analysis, and you have excellent research skills. You are an exceptional communicator with high emotional intelligence. This enables you to share information effectively, clearly, and sensitively with team members, affected members, and other contacts. Your time management and organizational proficiency allow you to work efficiently and with the appropriate urgency to meet deadlines.
What you bring…
- Awareness of AML/ATF regulations and common fraud is preferred.
- Active-empathetic listening skills.
- Ability to take accountability and operate independently. You see a need, and act on it.
- Must demonstrate professional conduct, ability to work with a high degree of confidentiality and discretion, and adherence to high ethical standards.
- Approachability and willingness to collaborate.
- Must be able to tolerate ambiguity.
- Must be proficient in MS Office, CRM, and Verafin.
Please submit your cover letter and resume to careers@synergycu.ca, referencing competition #253001 in the subject line. This position will be posted until a suitable candidate is hired.
More details:
- Hours: Permanent full-time, 37.5 hours weekly.
- Salary Grade: $45,800 - $57,200 annually.
- Location: Flexible; may work out of any of our current branch locations, with manager approval. A remote or hybrid remote option may be available for the right candidate.
- Travel: Minimal travel may be required for the purposes of training, or other Synergy related business.
What do we offer?
- Benefits and Pension
- Competitive salary
- Investment in your professional development
- Community involvement and volunteer opportunities
A little more about us:
Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn customers’ (members’) trust, grow our relationships, and build sustainable communities.
We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.
We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.
We were named one of Saskatchewan's Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.
Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.
We thank all applicants in advance for their interest. Only those under consideration will be contacted.
Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.
Find out more about us! https://www.youtube.com/user/SynergyCreditUnion
Do you have a passion for helping agriculture and business clients in our communities succeed? This is your opportunity to partner with some of our most diverse and dynamic members, delivering forward-thinking, personalized advice and tailored financial solutions to meet their goals.
As a Branch Business/Ag Advisor, your focus is on Synergy’s business and agriculture clients (“members”). Your portfolio consists of members with more complex needs who require innovative and creative lending and deposit solutions to support their operations. In this position, you will get to know the agriculture and commercial markets, cultivate strong relationships, and generate growth by acquiring new members to Synergy.
The ideal candidate will be ambitious, influential, and organized. You have broad lending experience with a desire to focus in the business and ag space. You will partner with ag and business members at the branch level, providing commercial, agricultural, and consumer lending advice as well as account, investment, and estate planning solutions. The role collaborates with the Business & Ag Financial Centre and the Wealth Team when required to meet the broader and more involved financial needs of these valued members.
You are responsible for:
- Meeting with members to understand their business goals and advise on lending and other financial solutions,
- Identifying opportunities to successfully meet members’ needs, planting seeds for future products and services, and following up in a timely manner,
- Promoting retail products such as loans, mortgages, investments, mutual funds, credit cards, and account packages,
- Granting credit and managing a portfolio of members,
- Engaging in marketing and outreach activities to deepen existing relationships and proactively seek out new business opportunities and new members to grow the business,
- Collaborating with internal teams to deliver strong results for clients, and
- Completing activities aligned with legislation and Synergy’s policies and procedures.
You and your experience:
- You have a related post-secondary education (i.e., a Diploma or Degree) with seven years of related experience,
- You are competent in all areas of Consumer, Business and Agricultural lending,
- Previous experience in sales while working with goals, strong closing and referral techniques, and pipeline development,
- Strong relationship and business development skills conducive to creating and maintaining a sales pipeline,
- Mutual Fund Accreditation or successful completion of accreditation within a timeframe
Submit your cover letter and resume to careers@synergycu.ca by end of day on Wednesday, March 26th, referencing competition #252802 in the subject line.
More details:
- Term: Permanent, full-time
- Hours: Currently Monday to Friday, 8:30 a.m. to 5:00 p.m. Must have the flexibility to work outside regular hours for travel, events, and member meetings.
- Travel: Travel is a requirement; successful candidate must have access to reliable transportation.
- Preferred rates on our products and services
- Benefits and Pension
- Competitive salary
- Investment in your professional development
- Community involvement and volunteer opportunities
A little more about us:
Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn customers’ (members’) trust, grow our relationships, and build sustainable communities.
We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.
We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.
We were named one of Saskatchewan's Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.
Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.
We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.
Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.
Find out more about us! https://www.youtube.com/user/SynergyCreditUnion
The Synergy Experience – what is it exactly? Just ask our employees. Their dedication to our customers (members) and each other has created an incredible place to work. We’re local, we offer personalized and competitive products & services. We are proud to be a part of a local and community focus and are seeking a Financial Services Advisor to help us continue our rich tradition of serving our community – since 1943!
What does a Financial Services Advisor do?
As a Financial Services Advisor (FSA), you will work in a retail banking environment where you have a meaningful impact on the financial wellness of members. You connect with existing and prospective members, understand their financial and personal goals, provide informative and personalized advice, and recommend the right products and solutions to achieve their goals and enable their financial success.
Our ideal candidate is a relationship builder. You’re motivated, with strong problem-solving and organizational skills. You'll be a part of a team of knowledgeable professionals who share a genuine commitment to working with and delivering exceptional service to our membership, including account and deposit products, investments, including the sales of mutual funds, and consumer lending products and services with some potential for small business/ag loans.
If building relationships, problem solving, and meeting challenges interests you...this dynamic career is what you’re looking for!
As a Financial Services Advisor, you will:
- Manage a portfolio of members, partnering with current and potential members to understand their goals and priorities
- Advise on and deliver a variety of products and services to successfully meet members’ needs
- Engage in outreach, marketing, and follow-up opportunities to proactively seek out new business and deepen existing relationships, and
- Promote Synergy Credit Union within our communities, engaging in business development activities, volunteerism, phone calls, emails, and participating in campaigns.
You and your experience:
- You have related post-secondary education (e.g. a Diploma or Degree in Business) and 2 years of job-related experience, or an equivalent combination of education and experience
- Strong experience in consumer lending is required
- Relationship and business development skills
- Previous sales experience working with goals, strong closing/referral techniques, and pipeline development is desired
- Strong interpersonal and listening skills; can carry on great interactions in a variety of channels
- Strong attention to detail
- Mutual Fund Accreditation or successful completion of accreditation will be required within a timeframe.
We encourage you to apply. We have two levels in this role. Placement within these levels is dependent on experience and education.
More details:
- Status: Permanent, full-time
- Hours: 37.5 hours weekly. Monday to Friday, 8:30 a.m. to 5:00 p.m., and flexibility to work outside various hours is required for travel, events, and member meetings.
What do we offer?
- Preferred rates on our products and services
- Benefits and Pension
- Competitive salary
- Investment in your professional development
- Community involvement and volunteer opportunities
A little more about us:
Synergy Credit Union is a people-inspired credit union with ambitious goals. We endeavour to deliver amazing financial experiences, earn customers’ (members’) trust, grow our relationships, and build sustainable communities.
We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.
We were named one of Saskatchewan's Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team.
Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis.
We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.
Synergy aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.
Synergy Credit Union is dedicated to providing outstanding service and value to our members, with a focus on fostering financial wellness and community well-being. As a trusted financial institution, we’re proud to support our members with a wide range of financial products and services. We’re seeking an experienced Manager of Member Contact Services to lead our Contact Centre team to success.
Reporting to the VP, Community Banking, the Manager of Member Contact Services will oversee the daily operations of the Member Contact Centre, increasing employee performance and productivity, developing employees and enhancing relationships with members. This team promotes Synergy’s products and services, builds loyalty and exceeds member’s expectations through a variety of channels such as phone, live chat or email. They are the voice members hear when calling in to seek assistance and support, helping them with their financial transactions or directing them to an in-house expert.
This is a critical and high-impact role requiring a strong leader with the ability to effectively multi-task, problem solve and elevate customer service. The ideal candidate will be an excellent communicator, client centric and have exceptional organizational skills.
As a Manager of Member Contact Services, you are responsible for:
- Coaching and mentoring employees and conducting one-on-one meetings.
- Providing timely, consistent communication to keep employees informed of all priorities or changes.
- Managing the day-to-day operations of the Member Contact Services team, resolving complex problems and maximizing the efficiency and effectiveness of the team.
- Supporting all members reaching out to the Contact Center, managing any escalations and situations and maintaining an inclusive relationship with all involved.
- Ensuring the goals for members are driven by member need, while considering their financial wellness, and the alignment with SCU’s business plan.
- Strengthening relationships and developing business throughout SCU.
- Working collaboratively with internal members to ensure all activities are in compliance with relevant legislation, policies and procedures to minimize errors and omissions.
- Actively engaging internally/externally by participating in meetings, community events and volunteerism.
What you will need for this role:
- Minimum 4 years of related leadership experience in retail credit union operations or retail financial services.
- Post-secondary certificate, degree or diploma in a related discipline.
- Exceptional understanding of financial wellness and financial products and services.
- Strong technical aptitude, with the ability to grasp and troubleshoot various technologies. Experience working with Microsoft office, Dynamics (CRM), DocuSign.
- Strong understanding of financial products and services.
- Strong communication skills, with an ability to influence, negotiate and persuade others, while using logic and critical thinking.
- Flexibility and the ability to support the teams’ operating hours.
What do we offer?
We were named one of Saskatchewan's Top Employers for the 8th consecutive year. This reflects our workplace culture and commitment to building relationships beyond banking with our members, and our team. We offer:
- Preferred rates on our products and services
- Benefits and pension, from day one
- Competitive salary
- Investment in your professional development
- Community involvement
If the above describes you, we want to hear from you. Submit your cover letter and resume to careers@synergycu.ca. Please quote competition #252301 in the Subject Line. This position will be posted until a suitable candidate is hired.
More details:
- Hours: 37.5 hours weekly. Permanent full-time.
- Location: Lloydminster Synergy Centre, Lloydminster, SK
- Salary: $79,300 - $99,200 annually
A little more about us
Synergy Credit Union is a people-inspired Credit Union with ambitious goals. We endeavour to deliver amazing financial experiences, earn our customers (members) trust, grow our relationships, and build sustainable communities.
We exist to help our members achieve their financial goals by understanding their needs and delivering exceptional service in modern, convenient, and secure ways. We empower our members by sharing our experience and tools, so they can make robust plans through each stage of life.
We also live in the communities we serve. This matters to us. We invest locally by offering sponsorships, donations, and scholarships, and through volunteerism. We connect with groups looking to improve overall financial literacy by providing presentations and tailoring them for educational opportunities – for families, schools, youth groups – you name it. We are proud to serve more than 27,000 members and have reached over $2.5 billion in assets.
Synergy operates on the lands referred to as Treaty 6 Territory, which encompasses the unceded lands of Indigenous Nations and Peoples, including the Plains Cree, Woodland Cree, Saulteaux, Nakota, Dene, and Metis. Inclusive of Saskatoon, Lloydminster, Kindersley, Macklin, Denzil, Lashburn, Marshall, Maidstone, Neilburg, Marsden, St. Walburg and Paradise Hill.
We thank all applicants in advance for their interest. Only those under consideration will be contacted. The successful applicant will be required to undergo a bonding process that includes a criminal record check and credit check.
Synergy Credit Union aspires to have a workforce that is representative of the diversity of our country and encourages applications from everyone.
Find out more about us! https://www.youtube.com/user/SynergyCreditUnion
