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Why is there a hold on cash deposits put through the Automated Teller Machines (ATMs)?

Generally speaking, there is a hold placed on deposits made through the ATM because the deposit needs to be verified. The ATM machine itself does not know what’s in the envelope. Cash, cheques of maybe the envelope is empty. Verification is a necessary, manual process.

You can make an application at your local branch to review the number of hold days on your account. A decision to change it, or not, will be made based on your money management skills and other business you do with us; for example, an authorized line of credit. If you wish to pursue this further, call your branch to explore the options that may be available to you. 

Up Next: Why do my statement come in so many envelopes?

Due to the new Federal Privacy Act, to protect you as a consumer, we are required to keep accounts separate for your statements.
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