Apple Pay
A Simple and Secure Way to Pay
We are pleased to offer you an easy and secure way to make everyday purchases! Paying in stores with Apple Pay is easy, safe and private. Your card details are not shared during a transaction, keeping your transactions private.
Adding a Card to Apple Pay is Easy
iPhone
- Open the Wallet app.
- Tap in the upper right corner.
- Follow the onscreen instructions to add your Synergy Credit Union Member Card debit card.
Apple Watch
- Open the Apple Watch app on your iPhone.
- Go to the My Watch tab. If you have multiple watches, choose one.
- Tap Wallet & Apple Pay and select Add Credit or Debit Card.
- Follow the onscreen instructions to add your Synergy Credit Union Member Card debit card.
Paying with Apple Pay
- If using an iPhone 8 or earlier with Touch ID, rest your finger or thumb on the home button and hold the top of your iPhone within a few centimetres of the contactless reader. You will see Done and a checkmark on the display letting you know your payment was approved. If vibration and sounds are enabled, you will feel a subtle vibration and hear a beep.
- To pay with an iPhone X, double-click the side button, then glance at iPhone X to authenticate with Face ID or enter your passcode. Hold the top of iPhone X within a few centimeters of the contactless reader until you see Done and a checkmark on the display.
- With an Apple Watch, double-click the side button and hold the display of your Apple Watch within a few centimetres of the contactless reader. Wait until you feel a gentle tap. You will see Done and a checkmark on the display letting you know your payment was approved.
Where to Use Apple Pay
Apple Pay using your Synergy Credit Union Member Card debit card works wherever INTERAC® Flash is accepted. Just look for the INTERAC Flash logo or contactless symbol at the checkout. Some stores will also display the Apple Pay logo.
Frequently Asked Questions
If you have a Synergy Member Card® debit card and an eligible Apple device, then you can get Apple Pay! Apple Pay is available to consumers and small businesses.
Apple Pay is being launched first with the Synergy Credit Union Member Card debit card allowing you to make everyday purchases directly from your Synergy account. We know that some Synergy members prefer to pay with their Synergy Credit Union Collabria credit card, and we are working towards supporting this option.
If you believe your device or Apple Pay card information has been lost, stolen or compromised in any way, call us immediately at 1-866-825-3301.
For an iPhone, you can use the Find My iPhone app to temporarily suspend or permanently remove the ability to make payments from your device, even if your device is offline. If you suspend your Synergy CU Member Card debit card using Find My iPhone, you can reactivate your card by unlocking your device and entering your Apple ID Passcode when prompted. For any supported Apple device, you can always go to icloud.com/settings, choose the applicable device and delete your card.
