Mobile App

The Synergy Credit Union Mobile App, designed for Apple® and Android™ Smartphones and devices, offers the most sought-after features of online banking, while allowing you an enjoyable banking experience whenever and wherever it suits you.

Accessibility: Expand/Collapse

"You can perform a variety of banking functions."

  • Instantly view your account balances with the QuickView option (if turned on), even if you're not logged into the app.
  • View account history with enhanced account details, advanced search functionalities and filtering tools.
  • Send an INTERAC e-Transfer†.
  • Add new INTERAC e-Transfer recipients from your mobile device contact list.
  • View and manage spending categories and budgets with Personal Financial Management.
  • Pay bills (immediate, scheduled and recurring).
  • Add and delete bill payees.
  • Transfer funds (immediate, scheduled and recurring).
  • View and manage scheduled bill payments and transfers.
  • View the latest rates.
  • Deposit cheques on the go with Deposit Anywhere*.
  • Mobile payments allow you to use your Smartphone (Google Pay and Samsung Pay for Android and Apple Pay for Apple) to make everyday purchases at Canadian retailers that accept INTERAC Flash®.
  • View, approve and reject transfers and bill payments if you have Small Business Online Banking.
  • Accept Terms and Conditions and set up your security questions.
  • Find a nearby ding-free® ATM or Synergy Credit Union branch.
  • Contact us via phone, email, website, live chat, online form and social media.

*Deposit Anywhere is currently available within the personal PowerPack and personal SmartPack accounts. For more details, please read our Deposit Anywhere page or contact us at 1-866-825-3301.

Convenience: Expand/Collapse

"You can access your account anytime, day or night."
- Fast and easy to navigate.
- Compatible with Apple and Android devices.
- Touch ID login (Apple devices that have touch function only).
- 3D Touch options for the app (Apple devices that have touch function only).
- Optimization for landscape and portrait mode for tablets.

"You can quickly and easily view your account balances with Quickview."
- The QuickView feature displays the balances of your selected accounts at any time the app is open, without needing to login first.
- It's ideal for members who need to view their account balances on a regular basis.
- No other account information can be accessed without entering your Personal Access Code.

"You don't have to remember new passwords."
- All account login information is the same as your MemberDirect® Online Banking information.
- You can add a memorized account within the Mobile App.

"You can manage your daily banking on a familiar mobile device."
- The Synergy CU Mobile App is compatible with the following devices:

  • Apple devices (i.e., iPhone, iPad, etc.) with iOS v 10 or higher
  • Android devices (i.e., Samsung, Sony, HTC, LG, etc.) with OS v 6 or higher

"You can easily and quickly pay complete transactions at terminals that accept INTERAC Flash."
- For more information please read:

Secure: Expand/Collapse

"You can rest assured your financial information is protected."

- The Synergy CU Mobile App has the same level of security as MemberDirect® Online Banking.

  • Login is password protected.
  • Receive financial or urgent reminders (Alerts and Messages).
  • Set up and Manage Financial and Security Alerts.

- Mobile payments are based on NFC technology - the same technology that powers INTERAC Flash® cards.

It is a good idea to ensure your device software is up to date and password protected.

Peace of mind: Expand/Collapse

"You can stay up-to-date on your account information and activity."
- You can set up and manage financial and security alerts. Alerts are received via text message and/or email notification.
- You can receive alert notifications via the app to your mobile device (note, this is not a text or email notification). Learn how to enable push notifications.

Free: Expand/Collapse

"You can download and use the Synergy CU Mobile App free of charge."
- Your transactions may count towards your account pack, depending on your account pack.

Please note: Since the Mobile App uses data, your carrier may charge, so standard data and messaging rates may apply. If you use the app on a free Wi-Fi connection, then you should not be charged data rates. Contact your service provider to find out more.

Additional Information:

- Watch the Synergy CU Mobile App promo video.

- Have questions? Check out our Mobile App FAQ.

- Download the Synergy CU Mobile App available on the App Store or the Google Play™ Store.

Who might benefit from this product/ service?

Anyone looking for a fast, convenient and secure way to handle their everyday banking when and where it is convenient for them.

Apple® is a registered trademark of Apple Inc.
™Google Play and Android are trademarks of Google Inc., used under license.
Google Pay is governed in accordance with the Terms and Conditions that you accepted when adding your card to Google Pay, and the Member Card® Debit Card Agreement that you signed when receiving your card.
© 2017 Samsung Electronics Canada Inc. All rights reserved. Samsung and Samsung Galaxy are registered trademarks or trademarks of Samsung Electronics Co., Ltd., used with permission.
®MEMBERDIRECT & Design are registered trade-marks owned by Credit Union Central of Canada, used under license.
†Trade-mark of Interac Inc. Used under license.
®DING FREE & Design are registered trade-marks of Central 1 Credit Union, used under license.
 

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