Banking with us during COVID-19

Synergy announces next phase of reopening: Marshall and Marsden branches open to walk-in traffic

We want to thank our members for their continued patience as Synergy navigates our response to the COVID-19 pandemic.

We are excited to announce that we are entering the next phase of our reopening. Beginning July 15, our Marsden and Marshall branches will be open to the public. We want to sincerely thank the members in those communities for their understanding as we worked to reopen all locations.

All 11 of Synergy’s branches are open to the public Monday to Friday from 9 a.m. to 3 p.m.

While this is good news, it is important to remember best practices that are laid out by our local health authorities to ensure the health and wellbeing of our members and staff.

 When determining a branch visit, please consider:

Can the transaction be completed using one of our online or self-serve tools? We continue to recommend this as a first choice.

• Online Banking
• Mobile Banking
• Interac e-Transfer†
• Deposit Anywhere™
• Night Deposit
• ATM
• By Phone (Member Contact Centre): 1-306-825-3301 or 1-866-825-3301

If you are required to visit a branch, please note, Synergy is:

• Limiting the number of people allowed inside our branches at a time. (We thank you for your understanding if asked to wait outside.)
• Reducing the number of open tellers.
• Installing clear barriers at our tellers.
• Stationing greeters near all entrances to guide queuing and help with pre-arranged appointments.
• Managing traffic flow where possible to ensure appropriate physical distancing (members will be asked to follow signage).
• Increasing cleanliness practices, including the use of hand sanitizer upon entry into a branch.
• Sanitization of work areas will occur periodically throughout the day.
• There will continue to be no access to coffee services and public washrooms.

™ Deposit Anywhere is a trademark of Central 1 Credit Union and used with their permission

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